Who Can Claim Housing Benefit? | February 2024

Who Can Claim Housing Benefit?

Housing benefit is a vital financial support provided by the UK government to aid individuals with low income in covering housing costs. This assistance significantly lessens the burden of rent payments, allowing people to maintain a stable living situation even during financial hardships.

In this article, you will learn about:

  • The significance of understanding housing benefit, which can provide essential relief for those struggling to meet their housing costs.
  • Key insights including the eligibility criteria for housing benefit, how to apply, and the potential changes that could affect your claim.
  • The main topics covered will include who is entitled to claim housing benefit, eligibility guidelines, application procedures, and factors that may alter your benefit.
  • These topics will benefit you by offering a clear understanding of housing benefit, helping you make informed decisions about your own circumstances.
  • After reading, you can take action by assessing your own eligibility, preparing to apply for housing benefit if applicable, and staying updated on changes that could impact your claim.

Who Can Claim Housing Benefit?

To claim housing benefit, you must fit within certain criteria. First, you must be on a low income or claiming other benefits. Your eligibility also depends on whether you have reached state pension age, if you live in temporary accommodation or in a hostel, or if you live in supported or sheltered housing with a 'care, support or supervision' arrangement.

Second, your nationality and immigration status also play a part. Only those who have a right to reside in the UK, are actually living here and have a national insurance number can claim housing benefit. However, some people from abroad may not be eligible for housing benefit.

Third, your savings and capital are taken into account. If you have more than £16,000 in capital, you might not be eligible unless you are of pension age and receive the guarantee credit of pension credit.

Lastly, the size of your household and the income of any people who live with you, known as 'non-dependants', can also affect your eligibility. Non-dependants are usually grown-up children or parents who live in your home. Their income may reduce the amount of housing benefit you get.

Eligibility Criteria for Housing Benefit

To qualify for housing benefit, there are several criteria you have to meet. First, you must either be liable to pay rent for the property you live in, or be treated as liable. This means you could claim if you pay rent to a landlord, a housing association, or if you're a boarder.

Second, your income and capital are considered. If you're of working age, you can't usually get housing benefit if you or your partner either have more than £6,000 in savings, or are in full-time education. However, you may still qualify if you're getting a low income or other benefits.

Third, your circumstances are important. You can't usually get housing benefit if you live in the home of a close relative, or if you're responsible for a child but the local council has placed that child with you as a foster child.

Lastly, housing benefit can't usually be paid for any service charges other than charges for communal areas or facilities. However, if you're elderly or disabled and live in certain types of supported accommodation, some service charges may be covered.

How to Apply for Housing Benefit

Applying for housing benefit involves a few key steps. First, you need to get a claim form. You can do this by contacting your local council. They can send you a form in the post, or you can download one from their website.

Second, you need to fill out the form with your details. This includes your national insurance number, information about your income and savings, and details of your rent. Make sure you provide all the necessary details to avoid any delays.

Third, you need to provide evidence to support your claim. This might include rent book or tenancy agreement, wage slips, bank statements and proof of any benefits you're getting.

Lastly, once your claim is complete, you need to submit it to your local council. You can do this by post or in person. It's important to submit your claim as soon as possible, as delays could affect your payment.

Changes Affecting Your Housing Benefit

Several changes can affect your housing benefit. First, if your income changes, it can affect how much housing benefit you get. This includes changes to your wages, benefits, tax credits and pensions.

Second, changes in your family can affect your housing benefit. This includes if you have a baby, if a child leaves school or leaves home, if someone moves into or out of your home, or if you get married, separate or divorce.

Third, if the amount of rent you pay changes, it can affect your housing benefit. This includes if you move to a new home, if your landlord increases or decreases your rent, or if you start or stop having to pay for services as part of your rent.

Lastly, certain changes in your circumstances can affect your housing benefit. This includes if you go into hospital or a nursing home, if you go to prison, if you leave the country for more than a month, or if you move to a new local council area. Any changes should be reported to your local council to ensure your benefits are calculated correctly.

Understanding Housing Benefit Implications

When considering who can claim housing benefit in the UK, it's essential to weigh the positives against the potential negatives. Housing benefit offers critical support to those in need, but there are limitations and considerations that must be understood. Here, we will explore the various pros and cons related to claiming housing benefit.

Benefits of Claiming Housing Benefit

Housing benefit can offer financial relief and stability to those who qualify. It's designed to help cover the cost of rent for those on low income or claiming other benefits, providing a safety net for some of the most vulnerable in society.

1) Financial Relief for Low-Income Households

  • Housing benefit directly assists in managing the rent payments for individuals and families on a tight budget, ensuring that housing costs do not become an overwhelming burden.
  • This benefit can cover part or all of the eligible rent, including some service charges, helping to maintain a decent living standard without compromising on other essential living costs.

2) Support for Pensioners

  • Pensioners, who often live on fixed incomes, may receive additional support through the guarantee credit element of pension credit, which tops up their income to a minimum level and can also provide access to housing benefit.
  • By claiming housing benefit, older adults can afford suitable accommodation without eating into their modest pensions, providing them with financial security and peace of mind in their retirement years.

3) Help During Temporary Hardship

  • For those facing unexpected financial difficulties, such as job loss or illness, housing benefit serves as a temporary support to prevent housing instability or homelessness.
  • The benefit can be adjusted to reflect changes in circumstance, ensuring that individuals can continue to pay their rent while seeking new employment or recovering from illness.

4) Inclusion of Additional Support Payments

  • Claimants may also be eligible for a discretionary housing payment if their housing benefit does not cover all their rent, offering further aid to those in dire need.
  • This additional support is particularly beneficial for those living in areas with high housing costs or for individuals facing specific hardship situations.

5) Encouragement to Work

  • There are no restrictions on claiming housing benefit for those who work, as long as their income and savings are within the permissible limits, encouraging claimants to seek employment without losing their entitlement.
  • The benefit can act as a bridge, supporting working age people in transition between jobs or those in part-time work, helping to facilitate independence and self-sufficiency.

Drawbacks of Claiming Housing Benefit

While housing benefit serves a crucial role in the UK's social safety net, there are aspects that may disadvantage some individuals or create complexities in the claims process.

1) Impact on Work Incentives

  • Some critics argue that housing benefit can potentially disincentivise work, particularly if the reduction in benefit from increased earnings is substantial enough to leave the claimant financially worse off.
  • The tapering effect, where housing benefit gradually decreases as income rises, can sometimes create a 'benefits trap', where claimants are reluctant to seek higher-paying jobs or more hours.

2) Complexity and Delays in the System

  • The housing benefit system can be complex to navigate, with a multitude of criteria, forms, and evidence required, which can be daunting and confusing for some claimants.
  • Delays in processing claims or changes in circumstance can lead to periods without support, causing significant stress and financial difficulty for those waiting for their benefit to be assessed or paid.

3) Benefit Cap and Housing Shortage

  • The benefit cap limits the total amount of benefit that most people aged 16 to 64 can get, which might mean that housing benefit won't cover all your rent if you receive other benefits.
  • In areas with high rental costs, the local housing allowance may not cover the actual rent, forcing claimants to make up the shortfall or move to less costly areas, which can disrupt family and work life.

4) Restrictions for Full-Time Students and Others

  • Full-time students are generally not eligible for housing benefit, with some exceptions, potentially leaving them to struggle with housing costs or rely on other forms of student financial support.
  • Other groups, such as those subject to immigration control or people with substantial savings, are also excluded, which can lead to difficulties for individuals who find themselves temporarily low on income.

5) The Risk of Overpayment and Debt

  • If there's a change in your circumstances that you don't report promptly, you may be overpaid housing benefit, which you'll then have to pay back, possibly leading to debt.
  • Claimants need to keep their local council informed of any income changes to avoid the risk of accruing debt through overpayment, adding to the administrative burden on the claimant.

Housing Benefit and Council Tax Support

In the UK, housing benefit claimants may also be eligible for council tax support, which can reduce the amount of council tax they need to pay. This support is means-tested and can provide considerable savings, especially for those on a tight budget or with limited income. The council tax reduction scheme is designed to help those who are out of work or on a low income, including those receiving income support or employment support allowance.

If you are a working age person, the amount of council tax support you can get may be affected by the benefit cap, which limits the total amount of benefit a person can receive. However, it's important to make a new claim for council tax support as it is not automatically granted alongside housing benefit. Citizens advice and other enquiry services can provide guidance on how to apply for both housing benefit and council tax support, ensuring that individuals maximise the financial help available to them.

For those living in Northern Ireland, the housing executive and local councils provide similar services, and it's crucial to contact the appropriate government service for queries related to housing benefit and council tax support. Single people and disabled people, who may find it particularly challenging to cover all their living costs, should check their eligibility for these supports through a benefits calculator to ensure they're receiving all the assistance they're entitled to.

Universal Credit and Housing Costs

Universal Credit has been introduced across the UK as a single monthly payment that merges several benefits, including housing benefit, into one. If you are of working age, Universal Credit may be the benefit you need to claim to help with your housing costs. This system simplifies the benefits process by consolidating various payments and is gradually replacing the need for separate housing benefit claims for many individuals.

When you apply for Universal Credit, the housing element is included to help with your rent and service charges, much like the old housing benefit. However, it's worth noting that if you receive Universal Credit, you will be responsible for paying your rent to your landlord, which may require budgeting if you previously had housing benefit paid directly to them. Claimants can seek advice from the pension service or the Universal Credit helpline if they have a query about benefits or need assistance with their claim form.

It's essential for claimants to keep their information up to date, as changes in circumstances, such as moving to temporary housing, receiving a personal independence payment, or changes in employment status, need to be reported to avoid overpayments or underpayments. The benefits calculator available through government services can help determine how much Universal Credit you could receive, including the housing costs element.

Support for Disabled Tenants

Disabled people who rent from a private landlord or housing association may have specific needs related to their accommodation, and housing benefit can offer essential financial support. The local housing allowance rates will determine the maximum amount of housing benefit available, which is based on the area you live in and the size of your living space, including any extra bedrooms needed due to disability.

For example, if a disabled person requires a spare bedroom for a carer, or needs an extra room due to their disability, housing benefit may cover the cost of this additional space. This is crucial in ensuring that the accommodation is suitable for their needs without causing financial strain. Disability benefits such as personal independence payment can also be taken into account when calculating housing benefit entitlement.

The pension service and housing executive also provide specific advice for disabled tenants, ensuring they understand their rights and the benefits they are entitled to. It's important for disabled tenants to get a benefits assessment, perhaps from citizens advice or using an online benefits calculator, to ensure they are not missing out on any additional support they could claim. Concessionary travel may also be available to disabled tenants, offering further financial relief.

Housing Benefit Case Study

Here is a case study to help bring the topic of who can claim housing benefit? to life in a real-world context. This example is something many people may find relatable and it provides a practical illustration of how individuals can navigate the housing benefit system in the UK.

Meet Jane, a single parent living in a two-bedroom flat in Manchester with her six-year-old son. Jane works part-time at a local supermarket and earns a modest income which isn't enough to cover all her living expenses. She's been considering making a housing benefit claim to help with her rent, as she's found it increasingly challenging to manage her finances, especially since her son's father, who previously helped with child support, has stopped making regular payments.

Jane is at pensionable age, which makes her potentially eligible for pension credit guarantee credit. This would top up her income, ensuring a minimum standard of living, and could also qualify her for housing benefit to help with her rent. She decides to contact the pension service's enquiry service to find out more about her eligibility for guaranteed pension credit and how it could impact a benefit claim for housing benefit.

After some assistance from the service, Jane fills out the necessary forms to apply for the pension credit guarantee credit. She includes details of all her income, including her part-time earnings and the income-based jobseeker's allowance she's been receiving. Along with her housing benefit claim, Jane also asks about help with her mortgage interest payments, as she's still paying off a small mortgage on her flat.

Jane's enquiry into public funds reveals that she is indeed eligible for some additional support. She's advised to use a benefits calculator to estimate her entitlements and is pleasantly surprised to find that she may be able to receive monthly payments that can ease her financial burden significantly. Jane submits her housing benefit claim, along with a query about her potential entitlements, and awaits confirmation.

The case study of Jane illustrates the importance of exploring common benefits available to individuals such as single parents at pension credit age. It shows that with the right information and support from services like the pension service and citizens advice, it's possible to navigate the system and secure the necessary financial assistance to maintain a stable home for her family.

Key Takeaways and Learnings

As we summarise this article, we highlight the key aspects of who can claim housing benefit in the UK. Understanding these points can help individuals determine their eligibility and navigate the claiming process effectively.

  • Assess your eligibility for housing benefit based on income, savings, and whether you fit specific categories such as pensionable age or being a single parent.
  • Remember that claiming guarantee pension credit may increase your eligibility for housing benefit and provide additional financial support.
  • Understand that housing benefit can help with rent and some service charges, but you may need to contact DfI Roads for assistance if you have specific questions or payment queries.
  • If you are applying for Universal Credit, note that it includes a housing element that can help with housing costs.
  • Use a benefits calculator to estimate your entitlements to various forms of support, including housing benefit and guarantee pension credit.
  • Keep track of all income sources and changes in circumstances to avoid overpayment issues, which can include income from employment, civil partnership certificates, and other public funds.
  • If you have a mortgage, inquire about support for mortgage interest as part of your housing benefit claim.

The information laid out in this article serves to guide you through the process and considerations involved in a housing benefit claim. It's important to stay informed about your rights and the support available to you, particularly if you are managing on a low income or facing financial challenges. The UK's social security system provides various means of assistance, and housing benefit is a key component for those struggling with housing costs.

Navigating the benefits system can be complex, but with the correct knowledge and support, you can make well-informed decisions about your situation. It's always worth seeking advice from professionals, such as citizens advice or the pension service, especially if you encounter difficulties or have specific questions about your claim. Remember that staying up to date with your responsibilities as a claimant and reporting any changes in your circumstances promptly is crucial to receiving the correct level of support.


1. Can I Pay My Housing Benefit Claim Using a Credit Card?

No, housing benefit payments are not directly made by claimants, hence they cannot be paid using a credit card. Housing Benefit is typically paid directly to your rent account if you are a council tenant, or into your bank, building society, or credit union account if you rent privately. It's essential to manage your credit card and other financial commitments separately from your housing benefit claim to ensure your rent is covered and your credit card is used responsibly for other expenses.

2. Is Income-Based Jobseeker's Allowance Considered When Calculating Housing Benefit?

Yes, if you receive income-based Jobseeker's Allowance (JSA), it is taken into account when calculating your housing benefit. The amount of income-based JSA you receive can affect the level of housing benefit you are entitled to. If you are on a low income or claiming benefits like income-based JSA, you may be eligible for housing benefit to help with your rent. It is important to provide accurate information about your income when making a claim so that your benefit can be calculated correctly.

3. What Should I Do If My Circumstances Change and I'm Receiving Income-Based Jobseeker's Allowance and Housing Benefit?

If your circumstances change, it's crucial to inform your local council as soon as possible, especially if you are receiving income-based Jobseeker's Allowance along with housing benefit. Changes can include starting a new job, a change in your income, or a change in the number of people living in your home. Reporting these changes promptly ensures that you receive the correct amount of housing benefit and avoid overpayments or underpayments.

4. How Does Receiving Income-Based Jobseeker's Allowance Affect My Eligibility for Housing Benefit?

Receiving income-based Jobseeker's Allowance can affect your eligibility for housing benefit, as it's considered as part of your income. However, if you qualify for income-based JSA, you will usually qualify for housing benefit as well, provided your savings and capital are below a certain threshold. Your housing benefit will be calculated based on your total income, including income-based JSA, and your personal circumstances.

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Disclaimer: Please be aware that this site is no longer under active management. As a result, we cannot assure the accuracy or relevance of the content provided. Visitors should use their discretion and consider the potential for outdated or inaccurate information before relying on any material found here.